Stop losing jobs to missed calls. Book every inbound call, even when you're busy.
RevenueDesk is a premium inbound call answering + booking desk for US service businesses. We answer fast, qualify correctly, and book jobs during your busiest hours.
Get a quote + coverage plan
We'll respond with the right coverage tier and pricing for your call volume.
Who this is for
- Service business owners who miss calls during peak hours
- Businesses getting 10+ inbound calls per day
- Owners tired of answering the phone while on jobs
- Teams that need professional call handling + booking
- Businesses ready to invest in premium inbound operations
- Businesses that need 24/7 coverage and are ready to invest in premium service
Who it's not for
- Businesses looking for cold calling or lead generation
- Companies with fewer than 5 inbound calls per day
- Businesses that need 24/7 coverage but aren't ready to invest in premium 24/7 service
- Companies wanting basic voicemail forwarding
- Businesses not ready to invest $1,800+/month
What happens when you're on another call?
We handle overflow with defined SLAs — no guessing, no dropped calls.
Queue + callback
Short hold queue (15-30 seconds max) followed by immediate callback within agreed SLA. Caller gets choice: wait or callback.
Overflow routing
Higher tiers include backup agent routing. If primary agent is busy, call routes to backup automatically.
SLA-defined response
Answer time and callback windows are agreed upfront. We meet the SLA or credit applies. No surprises.
Exact overflow strategy is customized during onboarding based on your call volume and tier.
How RevenueDesk works
1) Answer fast
We answer inbound calls within an agreed SLA and represent your brand professionally.
2) Qualify correctly
We confirm service, location, urgency, and job fit — so you don't waste dispatch time.
3) Book jobs
We schedule into your calendar/CRM and send real-time notifications with full job details.
What you get
- Professional inbound call answering
- Job qualification + intake
- Calendar/CRM booking integration
- Real-time job notifications
- Detailed CRM notes per call
- Daily/weekly reporting
- SLA-defined answer times
- Overflow + callback handling
Service hours
Default coverage: Business hours (typically 8am-6pm local time, Monday-Friday).
Extended hours: Available as paid upgrade (evenings, weekends, and full 24/7 coverage).
24/7 coverage: We provide round-the-clock service for businesses that need it. Premium 24/7 coverage is available — pricing depends on your call volume and coverage needs.
Exact hours are customized during onboarding based on your needs and tier.
How onboarding works
1) Discovery call
We review your call volume, peak hours, service types, and current pain points.
2) Coverage plan
We propose coverage tier, hours, SLA targets, and overflow strategy based on your needs.
3) Intake setup
We standardize your qualification questions, booking flow, and CRM integration requirements.
4) Agent training
We train agents on your brand voice, service types, pricing, and booking rules.
5) Go live
We start answering calls, book jobs, and provide daily reports. Ongoing optimization as needed.
Coverage tiers
All pricing shown is starting at. Final pricing depends on call volume, hours of coverage, overflow requirements, and service complexity.
Core Coverage
Starting at $1,800/mo
- Business-hours coverage
- Queue + callback logic
- Booking + intake
- Daily/weekly reporting
Revenue Desk
Starting at $2,400/mo
- Dedicated primary agent
- Overflow coverage rules
- SLA-defined answer/callback
- Performance-aligned option
Dedicated Desk
Starting at $3,200/mo
- Fully dedicated agent
- Extended hours options
- Near-zero missed calls design
- Executive reporting + QA
FAQ
What happens if a call comes in while the agent is on another call?
We implement a defined overflow strategy: short queue + rapid callback, or backup routing for higher tiers. This is agreed upfront as part of the SLA.
Do you do cold calling or lead generation?
No. Inbound calls only. We convert existing demand into booked jobs.
Can you schedule into our tools?
Yes — calendar/CRM updates are included. We standardize your intake flow during onboarding.
What are your service hours?
Yes, we offer 24/7 coverage as a premium upgrade. Default is business hours (8am-6pm local, Mon-Fri). Extended hours, evenings, weekends, and full round-the-clock service are all available — pricing depends on your call volume and coverage needs.